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Our certification workshops

Every new installation partner can attend our certification workshops in the following areas:

  • Sales, Administration & SIP Trunking
  • peoplefone VoIP Technology
  • peoplefone HOSTED

We regularly conduct training sessions, either in person or online. In-house training sessions can also be organized. The training sessions are suitable for both technicians and pre-sales staff.

Each participant receives a certificate at the end of the event. With the knowledge gained from these workshops, you can advise and support your customers more effectively. These certificates are mandatory requirements for obtaining “peoplefone Business Partner” and “peoplefone Key Partner” status, as well as for attending additional peoplefone courses. 

Arbeitsplätze Büro peoplefone Österreich.

CERTIFICATION WORKSHOP

Sales, administration & SIP trunk

  • Technical Requirements for Using VoIP
  • Configuring the firewall for a SIP trunk solution
  • Features and Use of the Partner Portal
  • Preparing for the Integration/Deployment of a SIP Trunk
  • Integration of FXS gateways (analog media gateways)
  • Integrating Fax into VoIP

CERTIFICATION WORKSHOP

VoIP technology, firewalls, and troubleshooting

  • Advanced Network Knowledge and the OSI Model
  • SIP Technology
  • Firewall Technology and Its Challenges
  • System Types—Including Advantages and Disadvantages
  • Cabling and Alternatives
  • Soft Clients in Use
  • Tracing and Troubleshooting
  • Finding and Resolving Errors in a VoIP Network

CERTIFICATION WORKSHOP

peoplefone vPBX

  • Administrative basics at peoplefone
  • Features and use of the partner portal
  • Configuring the firewall for use with a cloud solution
  • Basics of virtual phone systems
  • Configuring peoplefone vPBX
  • Integration and provisioning of Hardware and Software phones
  • Setting up group calls / Time controls and day/night configurations