Accessibility

An overview of our measures

To break down barriers and ensure digital and physical accessibility for everyone, we take a holistic approach:

Digital accessibility: We develop our websites, apps, and online services in accordance with international standards. We ensure high-contrast design, clear navigation, alternative text for images, and intuitive operation—even when using assistive technologies.
Employee Training and Awareness: Accessibility starts in the mind. That’s why we regularly train our teams and promote awareness of the diverse needs of people with disabilities.
User-centered development: We actively involve people with various disabilities in the development and testing of our offerings. This ensures that our solutions work in everyday life—practical, effective, and inclusive.

Why accessibility is a given for us

Accessibility is not an “add-on,” but a central part of our philosophy. We believe that accessibility and user-friendliness go hand in hand.

Those who create inclusive solutions design better products—not just for people with disabilities, but for all users.

Whether a website can be read aloud by a screen reader, whether content can be navigated using the keyboard, or whether contrast and font sizes are easily readable even for people with low vision—we incorporate accessibility from the very beginning.

Eingangsbereich peoplefone von außen, mit Glas-Treppenhaus

Accessibility statement

peoplefone Internet Telephonie GmbH strives to make its website, www.peoplefone.at, accessible in accordance with the Web Accessibility Act (WZG), as amended. This law implements Directive (EU) 2016/2102 on the accessibility of websites and mobile applications of public sector bodies.

Status of Compliance with Requirements
This website is not yet fully compliant with the legal requirements for accessibility.

Non-Accessible Content
The following content and features are not currently fully accessible:

Not all interactive elements can be fully operated using a keyboard.
Some text sections and design elements do not yet fully meet the contrast requirements.
Some PDF documents and downloads are not accessible.
ARIA roles and labels have not yet been fully implemented in certain areas.

Reason
Due to technical complexity, full accessibility implementation is currently still in progress. Gradual improvements are being made on an ongoing basis.

Planned Measures
We are continuously working to further improve the accessibility of our website. In particular, we plan to:

Optimizing the structure and navigation
Improving color and contrast design
Expanding keyboard accessibility
Creating future documents and downloads with accessibility in mind

Preparation of this Accessibility Statement
This statement was created and reviewed on January 7, 2026.

Accessibility is assessed based on a self-assessment combined with technical testing tools.

Feedback and Contact Information
If you notice any issues regarding the accessibility of our website or need information about non-accessible content, please contact us:

peoplefone Internet Telephony GmbH
Mariahilfer Straße 32
1070 Vienna

Email: marketing@peoplefone.at

We will make every effort to respond to your inquiry as soon as possible.

Enforcement Procedures
If you are not satisfied with our response to your inquiry or do not receive a reply, you may contact the Digital Accessibility Ombudsman. This office will determine whether there has been a violation of the requirements of the Web Accessibility Act and, if necessary, initiate appropriate proceedings.

The competent authority is:

Federal Complaints Office for Digital Accessibility
Austrian Research Promotion Agency (FFG)
Sensengasse 1
1090 Vienna

For more information, visit:
digitalbarrierefrei.at