peoplefone partner day

Review

peoplefone partner day 2022

With the statement, “You’re looking for skilled workers—I’ve got 20 of them for you!” Felix Pflüger drew incredulous head-shaking at the peoplefone Partner Day. About 60 resellers from all over Germany had come to Stuttgart to learn about the latest trends and draw inspiration from each other.

Pflüger outlined how the situation on the job market is expected to evolve in the coming years. According to the German Federal Employment Agency, there is currently a shortage of 1.2 million skilled workers in Germany; this number is projected to rise to 3.5 million by 2030. Any company that wants to survive in the future must address this issue, according to Pflüger. In his presentation, he announced an offer: peoplefone is expanding its services for partner companies. In line with this new concept, the provider aims to relieve its partners of administrative tasks so they can free up resources. To this end, peoplefone is providing 20 trained specialists who will assist customers on behalf of the partners—for example, by porting phone numbers or advising on rate plans. “There are no costs involved,” said Pflüger. On the contrary: With cross-sales and after-sales services, resellers also benefit from additional commissions. Technical support covers both general support and the Hosted Managed Service for peoplefone HOSTED and 3CX HOSTED.

Pflüger also had another proposal that caught the attention of the partners in attendance: he suggested greater cooperation under the peoplefone umbrella. Specifically, the managing director envisions a knowledge wiki where all approximately 1,000 partner companies can contribute their technical expertise. On this basis, cooperating firms would be better positioned to win even larger projects, according to Pflüger. The cooperation concept was supported by the afternoon’s keynote address. Speaking at the Stuttgart TV Tower, Edgar K. Geffroy urged entrepreneurs to take the lead in today’s knowledge society. His thesis is that employee knowledge is unstructured in almost all companies. Moreover, as expected, as baby boomers retire in the coming years, this know-how will disappear. Hence his key concern: to organize this knowledge and make it accessible. According to Geffroy, employees would thus become sources of ideas for innovative customer solutions. After all, “customers expect to be helped” so that they, in turn, can improve their core business. Both approaches are reflected in the peoplefone concept. The keys are service and cooperation.

Markus Devetter is in charge of sales at peoplefone and presented the Datasim V2—the next generation of IoT wireless data SIM cards. Resellers can now manage these cards via a portal, monitor data volumes, and book them as white-label products. Starting in October, peoplefone will also offer a prepaid option that allows users to purchase additional data and extend the contract term. Jörg Hummer from peoplefone Marketing concluded the series of presentations by reporting on the website relaunch. Using a “com” structure with subdomains for each location, the telecommunications provider has created a single entry portal for partners and customers—regardless of which country the pages are accessed from. According to Hummer, the website also underscores the company’s focus on collaboration with partners. Keyword: B2B2B. The brand is designed to reflect this; it embodies the company’s values of “timely and straightforward” as well as “modern.” While peoplefone still sees itself as a company with a Swiss heart, it has outgrown its origins. This results in significant customer benefits, as the company now has a Europe-wide network and works with a multinational team. The Partner Advisory Board, which consists of dedicated companies, was also involved in the relaunch process. The board gathers feedback, exchanges ideas, and provides input on the company’s future direction.

Thank you very much

We would like to extend our heartfelt thanks to our partners and advisory board members for attending and for their great interest!

We’d also like to extend our thanks to the entire team at Leonhardts, the restaurant in the TV Tower, for their wonderful and warm hospitality during our event, complete with outstanding food. Many thanks to SWR Media Services GmbH for their quick and hassle-free support in making the TV Tower an unforgettable experience. Many thanks to Stuttgart Tourism for making the Stuttgart bus tour possible.

Many thanks to Gohl Veranstaltungstechnik from Stuttgart-Degerloch for sound and technical support. Many thanks to SocialMe GmbH for their assistance with photos and video. Many thanks to Michael Sudahl for handling the press relations.

And many thanks to Edgar K. Geffroy for a keynote speech that was both engaging and entertaining.