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Stimme, LLC

“The peoplefone hotline really helps you out,” says Yannick Meißner, CEO of stimme.cloud in Siegen. The IT service provider has been working with peoplefone for more than three years.

The company from North Rhine-Westphalia chose the Fellbach-based provider after a round of testing with various vendors. “Above all, the unlimited number of voice channels and the possibilities they offer are what convinced us,” says Meißner. Eighty percent of stimme’s approximately 200 customers now use peoplefone’s SIP trunk.

Meißner emphasizes that the technical support provided by the brand—which has Swiss roots and its own subsidiary in Germany—works particularly well. “We have direct points of contact and receive immediate feedback,” says Meißner. This is helpful because it allows the product manager and his colleagues to resolve any issues that arise directly and independently. “That’s what sets peoplefone apart from other providers,” Meißner concludes.

CAB IT Services

“We prefer to work with companies that are similar in size to ours,” says Bastian Blust, sales manager at CAB IT-Systemhaus. The Freiburg-based company has 30 employees and about 600 customers, ranging from two-person operations to companies with 100 employees.

In Freiburg, the IT service provider also has two retail stores that are frequented by private customers as well. The business relationship with peoplefone dates back to 2016. CAB itself was founded just under 25 years ago.

Blust explains that the desire to seek out partners on an equal footing stems from the strategic approach of operating independently in the market. He notes that this is hardly possible with large telecommunications providers. Currently, 60 of the company’s customers are equipped with a SIP trunk from peoplefone.

regiotec AG

The IT company regiotec operates throughout Germany with its three locations in Schutterwald, Karlsruhe, and Bad Vilbel, and a staff of 45. As a leading provider of managed cloud services, regiotec offers a comprehensive portfolio of hosting solutions covering software, backup, virtualized infrastructures, and high-availability systems.

Its clients include Messe Offenburg, numerous medium-sized companies, and car dealerships within the Volkswagen Group. Stephan Thieme recently sought a solution specifically for one of the latter. “It was about porting phone numbers,” says the project manager, whose employer has been working with peoplefone for years.

peoplefone Germany came up with the great idea of switching to a fiber-optic connection with 30 extensions. They provided the right product, which made the porting process straightforward. “That’s exactly how I envision a partnership,” says Thieme, who praises peoplefone’s support highly.

Case-specific solutions help him enormously in his day-to-day work with more than 500 business customers and their diverse needs, Thieme says of the excellent sales consulting he received.

Theinert Communication

Peter Theinert, a sole proprietor, has been self-employed for nearly 30 years. During that time, he has served more than 1,500 business customers—as well as, at times, quite a few residential customers—at two Versatel stores in Freiburg.

The communications electronics technician originally worked at Telekom before founding his own company in 1996. Currently, Theinert serves 700 active customers, about 70 of whom have a peoplefone connection. The Freiburg-based entrepreneur appreciates the Fellbach-based provider’s fast support and the ease of managing SIP trunks via the portal. “A truly unique selling point,” says Theinert.

Today, his client base includes tax advisors, doctors, lawyers, and tradespeople, as well as a few small hotels. The expert has been working with peoplefone since 2017. Theinert also serves as a telephone specialist in a network of seven other small IT business owners, managing their telephone operations as well.

Emmerich & Lorenz, LLC

Michael Lorenz describes himself as a telecommunications technician (not a teletypist). The founder and managing director of Emmerich & Lorenz in Neu-Isenburg has more than 2,000 clients in his portfolio, about 600 of whom are active.

Lorenz is, in fact, a trained telecommunications technician and went into business for himself as early as 1992, before the company—which now has nine employees—was incorporated as a GmbH in 1998.

Lorenz, who oversees the telecommunications systems division internally, has been with peoplefone for five years now. “I’ve had nothing to complain about since then,” says the company owner. He particularly praises the straightforward setup of SIP trunks, as offered by peoplefone. He also notes that support is always available by phone. “That fits well with the way I work,” says Lorenz—who prefers to clarify things over the phone rather than exchanging numerous emails.

The roughly 60 customers he has already migrated to peoplefone also appreciate this. This has earned him a Silver Partnership with the provider.

BITWINGS GmbH & Co. KG

The fact that BITWINGS is upgrading its peoplefone partner status from Bronze to Silver this year is due to a targeted customer campaign, as Konstanze Kohlert from the sales department reports.

The IT services provider targets small and medium-sized business customers to sell them a new phone system. This always includes porting their numbers to peoplefone. “With BIFONICS, we have our own cloud-based telecommunications system in our portfolio,” explains project manager Christina Geng. The three managing directors and 20 employees of the IT systems provider based in Neumarkt in the Upper Palatinate specialize in serving companies in the regional area—ranging from the bricklaying business next door to a medium-sized company with 300 employees.

The partnership has been in place since 2016, and Kohlert particularly praises the fast support. “peoplefone thinks like we do,” says Geng. After all, BITWINGS’ motto is: “Just a phone call away from the customer.” peoplefone also lives up to this principle. “And ultimately, the pricing is right, too,” adds Kohlert. With a phone line from peoplefone, most customers save money.

Business Voice, LLC

Through the IT services provider Business Voice, Job-Rad became a peoplefone customer. Managing Director Ralf Ackermann still remembers the beginning of the partnership well: “During the COVID-19 pandemic, the company was urgently looking for a new provider.” And after a failed attempt, they ended up with peoplefone’s SIP trunk.

Ackermann had established the connection between the provider and Job-Rad. The rapid scalability of the voice channels was particularly convincing. “That’s a unique selling point of peoplefone,” says Ackermann, who founded his own company eleven years ago, now employs eight specialists, and serves around 200 business customers—

including call centers and healthcare organizations. At Job-Rad, the goal was to make voice channels available to many of the 840 users within hours, as many had to work from home due to the pandemic. At the same time, demand for bicycles was booming because public places could not be visited during the lockdowns. Consequently, Job-Rad had to be reachable by phone. “We were able to achieve this thanks to peoplefone’s service,” concludes Ackermann, who is now a Silver Partner.

microPLAN SK.NET GmbH

“peoplefone is mentally agile,” says Markus Timmermann of microPLAN. The department head is referring to the provider’s flexibility, which his company has valued for nearly ten years now.

About one-third of microPLAN’s many customers now have a SIP trunk from peoplefone. Combined with a DSL connection, this is the ideal package that Timmermann recommends to his business clients. Among them are many medical practices and notary offices, which sometimes require specialized solutions. “With peoplefone, that’s no problem,” Timmermann explains.

Because minute bundles round out the offering nicely, he is able to work very efficiently, says the IT expert, whose company is a peoplefone Platinum Partner and belongs to the PLENTICON GROUP, an association of four IT system integrators with a total of 420 employees. Timmermann also praises peoplefone’s fast support, which is always personalized and demonstrates a strong commitment to helping partner companies.

BBCom Business Communication

“The SIP trunk from peoplefone is streamlined and effective,” says Boris Bernardy. The founder and owner of BBCom Business Communication in Lampertheim has been relying on the Fellbach-based telephony provider for five years.

Since then, the company—with its twelve employees—has been gradually migrating all 450 of its business customers to peoplefone. That’s because Bernardy knows the benefits. A native of Hesse, he is a trained telecommunications technician and has been working with numerous providers for decades. But while the competition imposes complicated requirements and it can take up to four hours to set up a SIP trunk, “the one from peoplefone is fully functional within two minutes,” Bernardy explains.

BBCom has even equipped a large industrial client with 25 locations in Germany—some with more than 1,000 employees—with peoplefone. Anyone working in these sectors can calculate just how much faster the setup process is—or how much in personnel costs a system integrator saves by using straightforward SIP trunks. For Bernardy, the partner portal offers key advantages: “With direct access to it, we can resolve issues on our own in no time,” says the BBCom CEO.

layer7 GmbH

“peoplefone offers excellent value for the money,” says Julian Knöbel. The founder and owner of layer7 GmbH has been working with peoplefone for seven years. The initial contact was made through peoplefone Switzerland, since Knöbel is from Eimeldingen in southern Baden, right on the Swiss border. “We were having trouble with our provider,” recalls the 36-year-old CEO.

So layer7 tested the peoplefone service through its sister company in Switzerland. The results were impressive—especially since, thanks to the commission-based model, it’s also rewarding to recommend the phone service provider to his own customers. “The prices are attractive for us and our business customers, and the process is straightforward,” Knöbel summarizes.

Currently, the company, with 30 employees, serves around 600 customers. Of these, 270 use 3CX systems. Seventy percent of them make calls using a SIP trunk from peoplefone.

rba-South Baden

Ulf Richter has been with the company since the very beginning. The independent IT consultant serves more than 70 clients using peoplefone, including medical practices, medium-sized businesses, and call centers.

“I’ve tested a number of providers,” says the 58-year-old entrepreneur, who showed an interest in the then-emerging field of digitalization even while studying mechanical engineering more than 35 years ago. He went into business for himself in 1991. “But in the end, it was peoplefone that won me over,” says Richter. Above all, the availability and incident management are exemplary, and “the proverbial personal support is outstanding,” says the experienced IT expert. He also praises the high reliability of the company based in Fellbach near Stuttgart.

Richter has been a customer ever since peoplefone began operating in Germany. The connection was established in early 2015 through an exchange with other telecommunications service providers in the Starface ecosystem. The Karlsruhe-based telephone system manufacturer collaborates with peoplefone, and Ulf Richter trusted their recommendations—a good decision.

Comnia, LLC

“We especially appreciate the partner portal,” says Manuel Bahlmann. The managing director of Comnia GmbH, based near Munich, has been working with peoplefone Germany for about seven years. That’s because the web portal allows him to manage all 100 corporate clients of the IT systems provider. “We can port phone numbers or set up a SIP trunk on our own, which makes our work much easier,” says Bahlmann. And because the partner portal is also open to Comnia’s customers, they can perform administrative tasks there as well.

Bahlmann fondly recalls one of the first projects, when peoplefone helped relocate 13 locations of a car dealership. The 3CX phone system, including the SIP trunk, was seamlessly migrated to the new provider, peoplefone.

Comnia itself has been in business since 2012 and now employs ten specialists. Peoplefone is a good fit as a partner, according to the managing director, who also appreciates that the points of contact have remained consistent over the years and that the collaboration is often straightforward and takes place directly.

HE-NetSystems

"In my project, over 400 employees were transitioned to a 'Cloud Only' setup. For all questions and solutions related to traditional telephony, peoplefone was there to support me as a PSTN all-rounder.

This allowed me, as a cloud architect, to focus on the implementation of Microsoft Teams, among other things, while knowing that peoplefone had all aspects of telephony covered. Bottom line: peoplefone truly prioritizes quality, service, and support."