peoplefone ANALYTICS as a component of the peoplefone vPBX

Optimize your cloud-based phone system with peoplefone ANALYTICS. Powerful call analytics and reports for improved reachability and team management.

From real-world experience

"Why doesn't anyone answer the phone here?"

The CEO of a medium-sized IT service provider asked herself this question one morning when an important client complained about how hard it was to reach them.

So she set out to find the cause. But with their existing phone system, the search was like looking for a needle in a haystack.

Then she discovered peoplefone ANALYTICS—an add-on for the peoplefone vPBX cloud-based phone system that provided the solution:

Today, the CEO knows: Data-driven communication isn’t a luxury—it’s a competitive advantage.
And best of all: She has everything in one system—intuitive, efficient, and GDPR-compliant.

peoplefone ANALYTICS – Powerful call analytics for your cloud-based phone system

With peoplefone ANALYTICS, you can analyze your business telephony efficiently and effectively. As an extension of the peoplefone vPBX cloud-based phone system, this add-on provides valuable insights into your company’s communications—ideal for businesses looking to sustainably improve their availability and service quality.

Optimize your communication with professional analytics

peoplefone ANALYTICS helps you strategically manage your internal and external phone communications. Use data to increase your availability and analyze your employees’ performance.

Perfectly suited for small and medium-sized businesses (SMEs), service providers, call centers, and sales teams.

Drei Personen schauen auf einen virtuellen Bildschirm mit Analysen.
Mehrere Personen sitzen telefonieren in einem Callcenter.

Features at a glance:

  • Basic Reports
    Clear, standard reports for users, groups, and queues.
  • Premium Reports
    Customizable, automated reports for detailed call analysis.
  • Employee Analysis & Team Performance
    Identify over- or underutilization and improve resource allocation.
  • Queue & Peak Hour Analysis
    Optimize your availability for customer inquiries—especially during peak hours.
  • Easy to Use with No Prior Knowledge
    The user-friendly interface makes setup and use intuitive.

How can we help you?

Open a demo account

Open a free trial account with test numbers and test credit—free for 30 days.

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Contact us

We would be happy to provide you with a free, no-obligation consultation on the added value of our various telephony solutions.

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