As preparation, you ideally have an "old" telephone bill of the customer to check the number of telephone numbers (MSN, BusinessLine), possibly Internet connection (partial, full porting) and owner name.
Detailed procedure of the porting process
At least 15 days before the porting date peoplefone enters the request in the system and sends the power of attorney (page 1 of the porting documents) to the current provider.
Porting is carried out every Tuesday at 08:00. The porting documents must be sent to firstname.lastname@example.org at least 15 days before the desired porting. You can find the porting authorization in our partner and customer portal under the point contracts.
Other desired dates can be arranged with peoplefone AG at least 7 working days before the desired date via email@example.com. The handling of a desired appointment will be charged with Fr. 150.-.
Ideally, when opening a peoplefone corporate account, it should be asked whether the customer wants to top up in prepaid credit or postpaid to receive a monthly email invoice.
Condition for postpaid is a monthly amount of more than CHF 200. The customer has to sign the peoplefone business contract and can also send a LSV debit authorization.
As preparation you ideally have an "old" phone bill of the customer to check the telephony volume.
The business contract for postpaid and the LSV debit authorization can be found in the partner and customer partal under contracts.