peoplefone vPBX

peoplefone SOFTPHONE

Flexible phone service – anytime, anywhere.     

The simple telephony solution without additional hardware and if you want to make calls with your computer.

One user peoplefone SOFTPHONE can be set up on several PCs at different locations.

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peoplefone APP

Your business phone system always at your fingertips

• Only suitable as an additional medium for business customers
• Free download from the App Store
• No monthly costs
• Make calls with your own office number
• Use internal speed dials
• Transfer calls
• Answer group calls
• Set up internal conference calls easily

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peoplefone Text to Speech

Create professional voiceovers quickly and easily—without any recording effort.

• Automatically convert written text into natural-sounding speech
• Ideal for use with answering machines, IVR systems, or informational announcements
• Flexible content customization possible at any time
• Simple and centralized management directly via the peoplefone WEBPORTAL
• Time- and cost-saving solution for professional corporate communications

peoplefone vPBX IVR

The IVR (Interactive Voice Response) feature enables interactive voice control for incoming calls.

• Freely configurable announcements and key selections
• Structure based on the number of nodes (announcement points and selection options)
• Ideal for efficient call distribution, e.g., by department or language

peoplefone vPBX Queue

• Optimize Customer Support
• Flexible announcement texts: Customizable
• Intelligent routing logic: Based on availability or workload
• Forwarding logic based on availability and workload
• Additional feature for peoplefone vPBX 

peoplefone ANALYTICS

peoplefone ANALYTICS is a management tool for analyzing your company's telephone activity.

• Analysis of call frequency, call duration, volume and duration of incoming and outgoing calls, telephony activity during business hours, analysis of call agent workload
• Customizable reports (automated in the Advanced version)

peoplefone Visual Callflow

Visual Callflow allows you to visually display and configure the path of an incoming call within your company. Thanks to the graphical user interface, you can easily see what happens to a call after dialing the main number—whether it is routed to the reception, sales department, technical support, voice menu, call queue, or an alternative number.

Instead of confusing settings, you get a clear map of your call routing.

Advantages of peoplefone Visual Callflow:

• A clear overview of where incoming calls are routed
• Easier configuration of corporate telephone logic
• Faster adaptation during organizational changes
• Ideal for reception desks, sales teams, service departments, and multi-branch companies
• Simpler management without the need to modify a traditional telephone system

peoplefone Time Routing

Time Routing allows you to set up automatic call routing based on business hours, days of the week, holidays, or special exceptions.

During business hours, calls can be routed, for example, to the reception or sales department. Outside of business hours, they can be forwarded to a voicemail, an informational announcement, an emergency number, or any other chosen destination. Time Routing helps ensure that your customers always get the right response, even when you are not in the office.

Examples of use:

• During business hours: Calls are routed to the reception or a specific team. Freely configurable announcements and key selections.
• Outside of business hours: Calls are routed to a voice announcement or voicemail.
• Weekend: Calls are routed to an alternative/back-up number.
• Holidays or vacation: A special routing plan is activated.
• Emergency situation: The call is forwarded according to a pre-defined scenario.

Manual Routing

Manual Routing serves as a simple manual switch for call routing. This allows the company to operationally change where calls are directed—for example, during lunch breaks, meetings, outages, holidays, or times of increased workload.

The reception or an authorized user can switch the mode without the need to call a technician or change complex settings.

Examples of use:

• The reception leaves for lunch and calls are forwarded to a colleague
• Service activates the on-call/emergency mode
• The company forwards calls to voicemail during a meeting
• Operations temporarily forward calls to a mobile number
• The sales department forwards calls to another branch

Snom D385

With its diverse functions and timeless design, the Snom D385 marks the next generation of Snom VoIP desk phones and fits seamlessly into every office routine. In addition to the high-resolution, tiltable color display, the phone impresses with its contemporary, clear design. The Snom SmartScreen finally makes the tedious labeling of the function keys a thing of the past. Also available in white.

Yealink W80B

The Yealink W80B multi-cell system is an innovative solution that combines DECT base station and call manager to create a highly scalable yet reliable solution for businesses that require dependable mobile communications across locations of any shape and size. A single W80B supports up to 100 handsets and 100 simultaneous calls, making it ideal for small and medium-sized businesses.

Yealink T54W

The Yealink SIP-T54W is an easy-to-use prime business phone with an adjustable 4.3-inch color LCD screen that allows you to easily and flexibly find the comfortable viewing angle according to personal and environmental needs. With built-in Bluetooth 4.2 and built-in dual-band 2.4G/5G Wi-Fi, the SIP-T54W IP phone ensures you keep up with modern wireless technology and seize the first opportunity in future wireless age.