Success Story with Radio neo1
Installed by H. Lauenstein AG
A modern, fresh, and authentic regional radio station dedicated to accompanying listeners throughout their day. Regional coverage is always at the heart of what we do. We’ve been broadcasting regional radio from our headquarters in Langnau for over 20 years. We bring the region between Lucerne and Bern to life.
What were the main reasons for switching to the peoplefone HOSTED virtual phone system?
We’d been looking for a simpler and more flexible solution for our landline telephony for some time. When our partner introduced us to peoplefone HOSTED, we were quickly convinced by its range of features and numerous advantages. The excellent value for money also made the decision an easy one in the end.
Does a regional radio station like Radio neo1 have specific requirements for its phone system?
Since we have two locations and our employees are often on the go, we rely on a landline telephony solution that’s flexible, mobile, and simple at the same time.
What was the selection process like for the installation partner and telephony provider?
We’ve been working with H. Lauenstein AG as our installation partner for some time now. From the very beginning, they supported our external technician’s recommendation to choose peoplefone as our telephony provider.
How did the migration process go?
The transition process went very quickly, smoothly, and to the full satisfaction of everyone involved.
How satisfied are you and your staff with the new solution?
We’re all very satisfied. Personally, I find it helpful to see at a glance who’s available and who’s away.
Is there room for improvement with the new virtual VoIP phone system?
At the moment, the new peoplefone phone system fully meets all of our needs.
Interview with Nadine Beer, member of the executive board and head of commercial operations at Radio neo1
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June 12, 2023, by Felix Ruppanner