Integration via Make & Zapier

Connect peoplefone to your applications

With Make and Zapier, you can quickly and easily connect peoplefone’s communication services to your existing business applications. Many automations can be put into production in a short amount of time.

For example, you can automatically create or update contacts in your CRM, create support tickets, schedule callbacks, or send notifications via Microsoft Teams and Slack.

These platforms are ideal for quickly testing ideas or creating a proof of concept (PoC) before investing in a custom integration.

Discover the possibilities with Make and Zapier.

Test ideas quickly

Test new processes quickly and directly in your day-to-day work.
This will help you identify early on the benefits automation offers your company.

Four steps to automation:

  • Step 1: Test
     an idea in just a few hours
  • Step 2: Test
     the process together with users
  • Step 3: Measure the benefits and optimize
     
  • Step 4: Continue using the automation or customize it further with the peoplefone APIs

Typical Applications

  • Automatically Create or Update
     CRM Contacts
  • Create
     support tickets
  • Assign
     callback requests
  • Log
     missed calls as tasks
  • Send
     notifications via or to Microsoft Teams or Slack
  • Automate sales and support processes

Would you like to automate your processes?

Please feel free to contact us

Enhancing Processes with AI

The integrated AI features of Make and Zapier enable additional automations.
The AI analyzes customer inquiries, automatically categorizes them, and forwards them directly to the appropriate team.
Callers can be automatically identified, CRM data can be updated, or tasks can be created based on calls.
This helps you reduce manual steps and make information available more quickly.