peoplefone CONNECTOR: Schweiz

BUSINESS CASE

Revolution in the catering industry: Lunchgate brings Caller ID with peoplefone

The digital reservation system foratable from Lunchgate brings a real innovation for restaurants with its new Call ID function. Thanks to the integration of peoplefone HOSTED with peoplefone Connector, catering businesses can see which guest is calling, how often they have made a reservation and whether they are reliable. This immediate insight facilitates the reservation process and optimises guest management. A perfect combination of the analogue and digital worlds.

After a one-year test phase, the integration was successfully launched at the beginning of 2025 - with great feedback from the industry. Restaurants that already use peoplefone can test the caller ID function free of charge for one month.

Are you interested? Find out more directly from Lunchgate.

Read the full interview here

Business Case

"The integration with peoplefone CONNECTOR offers a real added value to our customers"

EyeTeK Sàrl is a company specialised in the development of IT applications specifically for law firms and notaries. The company develops and markets the platform "ForenSys® Online", which allows for client management, time-sheeting, invoicing and general accounting.

The integration of peoplefone CONNECTOR in ForenSys® allows the use of peoplefone VoIP telephony directly via ForenSys®. "The peoplefone CONNECTOR add-on, directly integrated in our CRM, offers a real added value in terms of useful functionalities to our community of users", confirms Fabrice Clément, Marketing & Sales Manager at EyeTeK Sàrl, during an interview.

Read full interview

ADVANTAGES OF PEOPLEFONE CONNECTOR

Improve the daily office productivity

The peoplefone is a complement to the peoplefone HOSTED telephone system and helps you to improve your productivity when calling customers:

Possible with all common CRM and ERP systems
Can also be integrated into other business software
Notification window on the PC for incoming calls from customers who are stored in the ERP or CRM system
Call history can be called up
All customer information in the CRM or ERP system can be called up with one click when a customer calls
Several systems can be used in parallel (one click window of the ERP system and one window of the CRM system appear when a customer calls)

Learn more about peoplefone HOSTED here

How it works

Ordering procedure, installation and costs

The peoplefone Connector is an API that can be easily integrated into other software. You can find the integration and configuration instructions in our WIKI.
Activate the Connector on your peoplefone account. Go to "Services" and "Buy/Order" at peoplefone HOSTED and click on peoplefone CONNECTOR.
The monthly costs are CHF. 2.- per user and per software you want to integrate. One user is equal to one peoplefone HOSTED user.

Click here for the peoplefone account