Integrate telephony with Microsoft TEAMS

Call, meet, chat and collaborate in one place.

peoplefone and its installation partners know how to make integration easy and hassle-free.

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It is rare to see a conversion process that is so uncomplicated

Mammut uses a Microsoft TEAMS special configuration from peoplefone for their internal and external communication.

Erik Berger of Somnitec AG and formerly Mammut is full of praise when he looks back on the Big Bang conversion to MS Teams at Mammut Sports Group. He was particularly impressed by peoplefone's flexibility and free, comprehensive testing. How he experienced the cooperation with peoplefone and Somnitec AG and everything that had to be considered, can be read in our new customer interview.

Installed by peoplefone's installation partner Somnitec AG.

Read the full article here

Your advantages

The integration of MS TEAMS with peoplefone offers you many advantages. Here are some of them:

  • Virtual collaboration platform for flexible and mobile collaboration between employees at different locations
  • No hardware, no software, no expensive updates
  • Seamless integration into the existing Microsoft 365 environment
  • Direct connection to the public telephone network
  • Transfer of own phone numbers
  • Phoning via PC, smartphone, headsets and desk phones
  • Setup by peoplefone partner with experienced Office 365 knowledge
  • Central storage of information and documents
  • Linking with Outlook and coordination of appointments and tasks
  • Possible integration of third-party applications

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Three different solutions to integrate your telephony in Microsoft TEAMS

peoplefone offers you the choice between ready-to-use solutions with a defined range of functions and completely customisable solutions that will cover your every need.

Direct Routing

Cooperation with local installation partner

Connection of telephony to Microsoft TEAMS with peoplefone Direct Routing

  • The optimal solution for SMEs
  • Connection via a "shared session border controller
  • Hosting at peoplefone in Switzerland
  • Initial setup by the installation partner in cooperation with peoplefone
  • Subscription per voice channel (min. 2)

Operator Connect

Direct integration into the Microsoft universe

Selecting peoplefone as provider in your Microsoft 365 account.

  • With peoplefone OPERATOR CONNECT for Microsoft Teams you connect TEAMS directly to the peoplefone VoIP network.
  • Initial setup by peoplefone
  • Support by your local IT installer
  • Subscription per user

Operator Connect for Microsoft Teams is available from October 2022 with peoplefone.


100% individualised solution for every company

SBCplus - the dedicated connection of telephony to TEAMS

  • Own Session Border Controller
  • Local hosting
  • "Smart" integration phase
  • Connection of any conceivable third-party solutions (e.g. PBX, contact centre or alarm server)
  • Any additional customisation such as integration workshops or SLAs

For SMEs or enterprises

Comparison of the three possibilities for integrating telephony into Microsoft TEAMS

Direct Routing, Operator Connect and SBC plus offer different advantages and are therefore suitable for different companies.

The cost structure of the three solutions for setup and ongoing operation are also different. You can find more details on the link below.


Prices of the three solutions

Prices for the Integration of Microsoft Teams with peoplefone

Direct Routing

from CHF 5.-

Price per voice channel per month (incl. VAT) within a Shared Session Border Controller.

The peoplefone subscription Direct Routing can be taken out for a minimum of two voice channels. 

Excluding the one-time setup costs of CHF 50 (incl. VAT). 

The prices do not include Microsoft 365 licences and telephone numbers. The call rates are charged per minute or with a FLAT subscription.


Operator Connect

from CHF 2.-

Price per user (incl. VAT).

The peoplefone Operator Connect subscription can be activated for a minimum of two users. 

Excluding the one-off setup costs of CHF 200 (incl. VAT).

Users are all users with a Microsoft licence incl. Phone-Standard. The prices do not include Microsoft 365 licences and telephone numbers. The call rates are charged per minute or with a FLAT subscription.


from CHF 249.-

Price for a dedicated Session Border Controller with 10 voice channels per month (incl. VAT).

Excluding the one-off setup costs of CHF 750 (incl. VAT). 

Additional services such as requirement analyses, workshops and SLA can be requested.

The prices do not include Microsoft 365 licences and telephone numbers. The call rates are charged per minute or with a FLAT subscription.

Recommended phone devices for peoplefone MICROSOFT TEAMS

For peoplefone with MS TEAMS we recommend specific telephone devices or headsets. These devices have been subjected to a practical test with MS TEAMS. A larger list of devices can be found in the chapter "Next Steps", "Recommended Phone Devices".

AudioCodes C450HD Teams

Powerful, expandable IP desk phone with rich colour display and advanced audio processing.
The AudioCodes C450HD is an 8-line IP phone with a large, high-resolution colour display and excellent sound quality. With two Gigabit Ethernet ports, the C450HD supports modern high-speed networks. It features a 5" TFT colour, backlit touch display, 8 programmable soft keys with BLF and headset support (RJ9, USB or Bluetooth).

Poly CCX 600

A bigger screen can make all the difference. The CCX 600 Business Media Phone has a 7-inch screen - perfect for managers and executives and anyone who needs more space to do their work. Rely on Poly's legendary audio quality to keep conversations on track. Fast and responsive, the CCX 600 is designed with the latest powerful chipsets. And it's easy to install anywhere - Wi-Fi is included.

Yealink MP58

The Yealink MP58 is equipped with the new powerful chipsets that give the device stability and sustainability to optimise product performance and life cycle. The Andorid 9 operating system ensures fast response and a smooth interactive experience for users. With dual system support, the MP58 provides a secure and stable operating environment.

What can we do for you?

Your MS Teams partner

For the setup and installation of MS TEAMS, we recommend working with an experienced installation partner.

Find MS Teams partner

Contact us

We would be happy to advise you on how to connect your telephone system with MS TEAMS. Please contact us.

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Get inspired

Numerous customers and partners use peoplefone MICROSOFT TEAMS. Read more about their experiences.

Success Stories