We are proud of the many positive feedbacks from our customers about our telephone solutions and the installation process with the help of our installation partners.
The latest SUCCESS STORY is from Mammut.
Mammut uses a Microsoft TEAMS special configuration from peoplefone for their internal and external communication.
Erik Berger of Somnitec AG and formerly Mammut is full of praise when he looks back on the Big Bang conversion to MS Teams at Mammut Sports Group. He was particularly impressed by peoplefone's flexibility and free, comprehensive testing. How he experienced the cooperation with peoplefone and Somnitec AG and everything that had to be considered, can be read in our new customer interview.
Installed by peoplefone installation partner Somnitec AG.
"We are very pleased with these changes which give us much more responsiveness and functionality, while having optimised our costs significantly. We have gone from 23 to one 3CX PBX that manages all our branches. Our DECT phones have been replaced by our employees' PDAs (Personal Digital Assistants), and the 3CX softphone is greatly appreciated by employees for its transparency of use whether they are working from home, in the office or on the road," says Alexandre Colot, Chief Information Officer (CIO) at Conforama (Suisse) SA, when asked if he is satisfied with the new telephony solution with peoplefone.
"FIEGE is a family-run company in its fifth generation. In total, we have around 150,000 employees working for us in 15 countries and more than 150 locations," explains Mr. Andrea Gardini, CTO of FIEGE Logistics. "We set up a tender in collaboration with our installation partner Bouygues, evaluating various solutions and the associated conditions. In the end, the 3CX solution with peoplefone emerged as the winner."
Installed by the peoplefone's installation partner Bouygues E&S InTec Schweiz AG Kloten.
"We had offers from various providers on the table. In the end, we chose peoplefone because they were recommended to us by our long-term integration partner UPGREAT. They also made us a very good, customized offer, which included a flat rate. For Edelweiss, this is essential and operationally necessary. As an airline, our telephone has to run 24/7, otherwise we have a problem," says Stefan Graf, Head of IT Management, when asked why he decided to work with peoplefone.
Installed by peoplefone's installation partner UPGREAT.
Was peoplefone's promise regarding the reliability of your system kept? Yes, the new system works flawlessly and we are all very happy with it. My personal doubts have also disappeared. In addition, we appreciate the great scope that the solution offers us. If we need more features in the future, they can be easily integrated and implemented.
From the interview with Peter Nösel, Head of Technology and Security at Aventin.
The telephony solution was installed by Bouygues E&S InTec Schweiz AG, Kloten.
Thai Air converted its telephone system to peoplefone and Microsoft Teams in 2021. A changeover became necessary because a restructuring meant that employees were increasingly working decentrally and from home offices. "Thanks to the new telephone solution, our employees can also be contacted decentrally and are also always reachable on the go via the corresponding smartphone application," explains Ms. Silvia Stoll, responsible for sales and marketing at Thai Air.
The installation of the system was carried out by peoplefone's installation partner Bix Bytes Solutions AG.
"The team of the two partners - peoplefone and Bouygues - was very well coordinated and formed a unit throughout. Our contact persons always took our needs into consideration - for example, we were allowed to choose the time of porting ourselves - and always supported us quickly and competently when we had questions. This is still the case today." Excerpt from an interview with Mr. Christoph Meyer, Head of Alarm & Operations Center, DARU-WACHE AG
Installed by peoplefone's installation partner Bouygues E&S InTec Schweiz AG Kloten.
When asked if the change was worth it, Mr. R. Bearth, Head of Internal IT & Service Desk and Mr. C. Meury, Head of Platform Engineering at Ricardo.ch, explain: "Yes, definitely. With peoplefone HOSTED we are much more flexible than before and can always use the most suitable terminal. No matter if this is a SOFTPHONE, a smartphone app or a "real" phone. Last but not least, we are also 25% cheaper than with the previous solution."
The setup was done by peoplefone's installation partner ITIGO AG.
"We had been a peoplefone customer and saw no reason to switch. peoplefone has a competitive offering that has always worked flawlessly for us. To make it easier for employees to work from home during the Corona crisis, we decided to switch to a solution integrated with our work processes and systems."
From an interview with Mr. Raoul Dobal, COO, PMG Fonds Management AG
Installed by peoplefone's installation partner Weibel/IT.
"Our main expectations were for a solution that worked quickly, was stable and flexible so that we could easily adapt to any new additions or departures of staff, and so that telephony remained an essential means of communication for the functioning of our company. peoplefone HOSTED, with the help of its partner Fastnet SA, was able to meet these points perfectly." From the interview with Damien Rosset, IT System & Security at SenseFly SA.
Telephone system set up by peoplefone's installation partner Fastnet SA.
"Our hotel employs 40 people with disabilities out of a total workforce of 70. This is a unique concept in Switzerland. To meet exactly these requirements and those of our customers, we need a simple, structured and scalable telephone solution for the years to come." Excerpt from the interview with Monsieur Mathias Munoz, Général Manager Martigny Boutique-Hôtel
The telephone system was installed by peoplefone's installation partner Terrettaz Informatique SA.
"The Zenhäusern Group and I are extremely satisfied that we chose peoplefone as our telephone provider. On the one hand, because of the responsiveness and professionalism of the customer service, and on the other hand, because of the business model offered with the solutions, which has allowed us to save on our call costs. We have also recommended peoplefone to other SMEs," says Michel Pannatier, member of the management of Zenhäusern Frères SA.
Telephone system installed by the peoplefone's installation partner Prolectronic SA.
"Thanks to the peoplefone APP, employees can now also be reached on their landline number while on the move. They can also make calls to Switzerland from abroad at a low price and in good quality," explains Mr. Jörg Wagner, Head of Finance, HR & IT at Rimaplan AG.
The telephone system at Rimaplan AG was installed by peoplefone's installation partner Teleinformatik Services AG.
We asked Mr. B. Müller, Managing Director of bm-küchen ag in Eschlikon, about this. "In the offer phase, the price and the expected reduction in costs was impressive. The advice from the installation partner com4all was very competent. The installation and the recurring support leaves nothing to be desired. We are fully satisfied."
Installed by peoplefone's installation partner com4all AG.
"Our partnership has been working successfully for over ten years and we see it as lasting. We work on the basis of mutual trust and listen to each other's needs. Both in terms of telephone quality and the ease of setting up the various switchboards, we are fully satisfied. Our receptionists are also satisfied with these telephone solutions." Adent Clinque Dentaire about the cooperation with Davet Télécom and peoplefone
Telephone system installed by peoplefone's installation partner DAVET Télécom.
"Suprag Solutions has been our implementation and support partner for many years. The company supported us during the evaluation of the solution. We chose Peoplefone because Suprag Solutions works often and very closely with the company." From the interview with Mr. D. Junker, Head of Laboratory at QUO
peoplefone 3CX HOSTED installed by peoplefone's installation partner Suprag Solutions AG.
To stay up to date with their telephone system, WKP Bauingenieure on Zurich uses SIP-TRUNK from peoplefone. "The change was completed within one evening and did not disturb our business in any way" explains Mr. Rolf Jäger, member of the management of WKP Bauingenieure AG.
The installation of the telephone system with the peoplefone SIP-TRUNK was carried out by the peoplefone's installation partner Teleinformatik Services AG.
We asked Mr. Stefan Seger, Head of IT / System Engineer at Zaunteam Franchise AG, about the biggest difference after switching to the 3CX system: "The main difference is that the old solution was hardware, now it's software. The telephone itself still works the same as it did years ago, but the technology behind it has changed. You are more flexible, you can make calls via your smartphone or your computer. We appreciate that advantage."
The system was installed by peoplefone's installation partner novalink GmbH.
"Initially, we had sought contact with our previous provider. However, the hosted telephony solution he proposed did not match our vision. We didn't want a half-digitization solution. Through a colleague, I then came across Weibel/IT. They in turn recommended peoplefone to us. The VoIP provider and installation partner were among the early adopters who already had Microsoft Teams under control when others did not," says Mr. Daniel Spörri, IT, Gondelbahn Kandersteg Oeschinensee AG.
The system was installed by peoplefone's installation partner Weibel/IT.
"Now we can automatically switch the opening hours by timer and all other absences, vacations or holidays can be activated with just one button. The on-call phone is answered by the office during opening hours, which relieves employees on the road during the day. The change has been very worthwhile and we already can't imagine everyday life without the additional services we've gained." From the interview with Mrs. Renate Trösch, member of the management at Trösch Hauswartungen GmbH
peoplefone HOSTED installed by peoplefone's installation partner xinfra GmbH.